FREQUENTLY ASKED QUESTIONS


  • How do I make an appointment?
  • What should I bring to the appointment?
  • Do I need a doctor’s referral to have an examination?
  • Will New Medical Imaging accept referrals from another radiology provider?
  • Are x-rays safe?
  • Can a pregnant person have a medical imaging scan involving radiation?
  • Am I allowed to bring a relative or friend to my appointment?
  • Can I wait for my results?
  • Can I have MRI after a hip or knee replacement?
How do I make an appointment?

Please call us or drop us a note in Contact Us page and we will get back to you. We can accept any referral request form.

What should I bring to the appointment?

Please bring your request form, your Medicare card, any previous scans you may have had done and anything else you have been asked to bring with you at the time of booking your appointment.

Do I need a doctor’s referral to have an examination?

Yes, we require a referral from an authorised referrer. Authorised referrers are generally doctors or specialists, but dentists, chiropractors, osteopaths, physiotherapists and podiatrists are also authorised to send patients for certain examinations.

Will New Medical Imaging accept referrals from another radiology provider?

Yes, we accept any radiology referral.

Are x-rays safe?

X-rays, CT, nuclear medicine and angiography are types of medical imaging scans that use radiation. Radiation is energy that travels as waves and tiny particles through air and some materials.

Each day you are exposed to radiation from natural and artificial sources. Every year, everyone living in Australia receives background radiation that is equivalent to the radiation dose from 50–100 simple chest X-rays.

Medical imaging scans involving radiation can give your doctor important and even life-saving information about your health. But like many things, radiation has risks as well as benefits. Scans involving radiation will only be considered if the result is required for your medical care and the information obtained is not available from other tests that don’t use radiation such as MRI or Ultrasound.

If you have any further concerns, you should discuss this with your doctor.

Can a pregnant person have a medical imaging scan involving radiation?

Diagnostic imaging can be performed during pregnancy if the result is required for your medical care while pregnant and the information obtained is not available from other tests that don’t use radiation such as MRI or Ultrasound.

With modern medical imaging equipment, in conjunction with dose reduction techniques, our Medical Imaging Technologists (MITs) will make every effort to ensure that the radiation dose received by your unborn child is as low as possible, whilst answering your doctor’s clinical concern.

Am I allowed to bring a relative or friend to my appointment?

You are allowed to bring a support person to your appointment. However, for safety reasons they aren’t allowed in the examination room. Please note, that children will not be allowed in the room during your examination. Therefore, you’ll need to make arrangements for their supervision prior to your appointment.

Can I wait for my results?

One of our radiologists will look over your results after your examination. They will then provide your health professional with a comprehensive report about their findings. After that, you will need to return to your referring health professional to discuss your results. In most cases, your referring practitioner will have your results back in a few days. Be sure to confirm they have received your results prior to your next appointment with them.

If you require your imaging results for a follow-up appointment on the day of your scan, we will endeavour to deliver your results as fast as possible. You are welcome to wait for your results, however, they may take several hours to prepare. If you prefer, we can arrange a later time for you to come back and collect them, prior to your appointment.

Can I have MRI after a hip or knee replacement?

Although orthopedic and dental implants are metal, they are not magnetic. These consist of hip and knee replacements, plates, screws, and rods to treat limb fractures, and dental fillings. However, while non-ferrous surgical metal can distort an MRI image, most are safe within the strong magnetic field of an MRI machine, provided it’s been at least 6 weeks since the surgery.

In conclusion, anyone having an MRI must answer a series of safety questions to prevent any problems. The types of metal implants that could be affected by the strong magnetic forces consist of:

  • Pacemakers and heart valves
  • Metal implants in a patient’s brain
  • Metal implants in a patient’s eye or ears
  • Infusion catheters

You can discuss any concerns you have with your radiographer before your MRI test.


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We are a Radiology practice with branches in Craigieburn, Broadmeadows and Gladstone Park. At New Medical Imaging we provide a complete range of services that include CT, bone density, OPG, Cone Beam CT, interventional procedures, ultrasound, Elastography and digital X-ray.

Copyright by New Medical Imaging 2018. All rights reserved.